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OUR EXPERTISE

We specialize in delivering scalable, secure, and future-ready solutions, tailored to meet your unique needs. Whether it’s self-service tools, Generative AI, or Agentic Process Automation, our focus is always on delivering exceptional value.

OUR CAPABILITIES

Self-Service Solutions

Empower users with seamless, intuitive tools that reduce dependency on support staff.

Generative AI

Revolutionize creativity and operations through AI-driven content, design, and ideation.

Agentic Process Automation

Automate workflows and decision-making to streamline operations and boost outcomes.

Understand Your Goals

At the core of our philosophy is aligning conversational AI initiatives with your organization’s overarching goals. We follow a structured process to uncover opportunities where AI can make the most impact, setting the stage for measurable success. By crafting custom roadmaps, we guide you through each phase of AI adoption, balancing immediate wins with long-term growth. Through in-depth assessments of your technology landscape, we ensure seamless integration with existing systems. Additionally, our focus on ethical AI frameworks guarantees compliance and fairness, so your organization can innovate responsibly while achieving tangible business outcomes.

Our Approach

Create Seamless Integrations

Understanding your goals starts with close collaboration. We work alongside your stakeholders to define and prioritize impactful AI use cases that address real business challenges. By mapping key user needs and designing conversational flows, we ensure your solutions focus on what matters most. Our process also includes crafting a conversational identity that aligns with your brand, creating a seamless and relatable user experience. To validate ideas and minimize risks, we develop prototypes to refine concepts before full-scale implementation. Together, we turn your vision into actionable plans that deliver meaningful value to your organization.

Understand Your Goals:

In Technology Research Facility: Chief Engineer Stands in the Middle of the Lab and Uses Tablet Computer. Team of Industrial Engineers, Developers Work on Engine Design Use Digital Whiteboard and Computers

Deliver Real Results

Seamless integration is key to unlocking the full potential of conversational AI. We focus on connecting AI systems with enterprise tools like CRM and ERP, ensuring fluid workflows and efficient operations. Our expertise in omnichannel experience design guarantees that your users enjoy a consistent and unified experience, whether on web, mobile, or voice platforms. To enhance interactions further, we optimize natural language understanding (NLU) for precise intent recognition and smooth communication. By weaving AI into your existing ecosystem, we help your organization achieve harmony across all touchpoints while elevating the user experience to new heights.

Create Seamless Integrations:

Our Approach

Delivering real results means turning AI strategies into operational success. Our end-to-end implementation approach ensures a smooth transition from development to go-live, setting the foundation for impactful outcomes. We prioritize scalability and fine-tune performance to keep your AI solutions aligned with evolving demands. Through continuous improvement frameworks, we establish iterative feedback loops, enabling your systems to adapt and excel over time. By combining meticulous execution with a focus on measurable progress, we empower your organization to not only achieve its objectives but also set new benchmarks for innovation and efficiency.

Deliver Real Results:

ABOUT US

Our Mission

At QX, we have one mission: to harness the power of AI to create exceptional user experiences that deliver tangible value.

We believe AI should be secure, scalable, and above all, purposeful. Our strong industry roots allow us to discern true value driving enterprise wide strategic value as opposed to tactical incremental gains . QX ensure’s AI is deployed with intent – with a clear ‘why’ behind it – solving real problems and maximising both business outcomes and user satisfaction.

Our approach is inspired by the world’s leading innovators and digital disruptors whose success is built on exceptional user experiences. Our principles are focussed on frictions engagement, using advanced technology to make every interaction effortless and effective.

By blending innovation with a deep understanding of user needs, QX partners with businesses to implement AI solutions that transform operations, enhance satisfaction, and deliver measurable success.

Quality Experiences

At QX, we are committed to delivering exceptional experiences for customers, employees, and agents. Every solution is crafted with the end user in mind and aligned with your organization’s strategic goals.

For Customers: We design personalized, intuitive AI interactions that allow seamless access to your services, empowering users wherever and whenever they engage with your business.

For Employees: We streamline workflows and optimize tasks so your team can focus on work that truly matters while feeling supported and effective.

For Agents: We provide the tools and confidence they need to deliver outstanding service across any channel, enabling them to represent your business with ease and efficiency.

WHY QX?

Laurence and Serkan started QX to transform the way businesses approach AI. We’re not just technologists—we’re innovators who understand that AI is a means to an end. Whether you’re looking to enhance customer engagement, optimize employee performance, or empower service agents, QX is your partner in delivering success. Together, we’ll align cutting-edge AI solutions with your vision, creating lasting value for your business and your users.

Our Partnerships

We’re proud to collaborate with market-leading software providers to deliver AI solutions that are practical, scalable, and transformative. Together, we focus on creating meaningful, real-world impacts for your business and your customers.

Why Choose QX?

At QX, we don’t just deploy technology—we create experiences. From streamlining processes to elevating customer interactions, our AI solutions are designed to simplify, empower, and transform.

OUR SERVICES

At QX, we specialize in delivering tailored solutions that harness the power of AI to drive meaningful change. Our expertise spans three focus practice areas, ensuring a comprehensive approach to achieving your business goals.

AI Strategy

We help align your conversational AI initiatives with your organization’s broader objectives, ensuring a clear path to measurable success.

AI Opportunity Assessment
Identify and prioritize the areas where conversational AI can create the most significant business impact, boosting efficiency and customer satisfaction.
Roadmap Development
Develop phased strategies for AI adoption that balance quick wins with long-term scalability.
Cost-Benefit Analysis
Evaluate ROI, operational savings, and potential improvements in customer experience from AI implementations.
Technology Landscape Audit
Assess your existing systems and recommend tools and platforms that seamlessly integrate with your operations.
Ethical AI Frameworks
Define and implement frameworks that ensure compliance with data privacy laws, mitigate bias, and prioritize ethical AI practices.

Our strategy services empower you to make informed decisions about your AI investments while navigating the complex technology landscape with confidence.

Solution Design

We specialize in crafting conversational AI solutions tailored to your unique business needs, delivering seamless and brand-aligned user experiences.

Use Case Definition & Prioritization
Collaborate with stakeholders to map key user needs and conversational flows, ensuring clear focus on high-impact opportunities.
Persona and Tone of Voice Design
Develop a conversational identity that aligns with your brand and resonates with your audience.
Prototyping and Proof-of-Concept Development
Create lightweight prototypes to validate concepts and refine solutions before full-scale implementation.
Natural Language Understanding (NLU) Optimization
Build robust systems for accurate intent recognition and superior context management.
Omnichannel Experience Design
Ensure your solutions deliver consistent and seamless experiences across web, mobile, social media, and voice interfaces.

Our design services position your organization to exceed user expectations while strengthening the foundation for scalable solutions.

Solution Delivery

QX ensures the successful deployment and ongoing optimization of your conversational AI solutions, supporting your goals every step of the way.

End-to-End Implementation
Manage the entire implementation lifecycle, ensuring a smooth transition from development to go-live.
Integration Services
Seamlessly connect AI systems with enterprise tools like CRM, ERP, and other platforms for streamlined workflows.
Scalability & Performance Tuning
Continuously optimize your AI models to handle increased demand and align with evolving business needs.
Continuous Improvement Frameworks
Establish feedback loops for iterative improvement, ensuring your conversational AI adapts and grows with your organization.
Training and Enablement
Equip your teams with the knowledge needed to manage, analyze, and refine conversational AI systems effectively.
Advanced Analytics & Reporting
Deliver actionable insights from user interaction data, driving continuous refinement and improved performance.

Our delivery services ensure that your conversational AI systems are not only operational but also scalable, adaptable, and able to produce measurable results over time.

QX’s end-to-end service offerings ensure you benefit from strategic foresight, intuitive design, and operational excellence. Together, we deliver tangible results, empowering your enterprise to lead in a rapidly evolving digital marketplace.

End to End Service